Frequently Asked Questions
Is a deposit required?
Yes, to secure your booking date we require a 50% deposit the remainder balance will be due before we unload for your event. Deposits are non-refundable, but we can apply your deposit towards a different date within a full calendar year.
Does the price include delivery?
Yes, the rental rate does include delivery, set up, as well as take down as long as the event is within our surrounding servicing areas. Anything outside our servicing areas will require an additional travel fee.
What happens if there is bad weather?
Deposits are non-refundable unless weather related issues occur such as, rain (40% her higher), high winds, hurricanes, tornadoes and any other natural disasters. Deposits can also be transferred to a different date within a 12 month calendar year.
Safety is our number one priority! We follow guidelines regarding inclement weather policies by professionals as well as our insurance carrier. In the event of inclement weather we have the right to cancel, temporarily deflate or discontinue use at any time.
Iām ready to book! What next?
Head to the "booking" button on our menu. You will fill out all desired areas and make sure to include the bounce house you would like to reserve and any other additional information you would like to add. Once submitted, you will hear from us via email within 24 hours.